Terms & Conditions

Introduction
Interstellar Overdrive Srl, has its legal head-office located in Viale Venezia, 108 - 33100 Udine (Italy) and is the owner of the website www.allinmultitool.co.uk and sells its products in compliance with the below specified terms and conditions, in accordance with D.Lgs 206/05 of the Consumer Code.

Information on the products
In order to make the purchase of its products always clear and transparent, Allinmultitool.com pays particular attention to the publication of thorough product information, thanks to the use of 'technical sheets' or F.A.Qs.

Products availability
The customer may purchase all the products currently on the Allinmultittool.com catalogue, which can be visited at this address: (URL) www.allinmultitool.co.uk.

In case a request, forwarded with an order cannot be dealt with immediately, you will be contacted by our Customer Service via email or by phone within a working day from order submission.

Prices
Prices reported on Allinmultitool.co.uk are expressed in GB pounds (£) and other currencies, such as Euros (€) or US dollars ($). The prices do not include shipping costs and contingent custom clearance for the materials delivered outside the EU. Shipping costs are charged to customers, excluding special promotions and/or promotional codes. Shipping costs are always indicated as a supplement to the price of the purchased item(s). Nevertheless, shipping costs are clearly reported before proceeding with the completion of the order.

The price list is expressed in GB pounds (or other currencies: Euros and US dollars) and is indicated in a clear and transparent way before order confirmation. Allinmultitool.com reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, Allinmultitool.com reserves the right to cancel the order.

Placing an order
To place an order on Allinmultitool.com, customers must follow a four-step path

  • Log in specifying user name and password in the required fields (or register if you are a new customer);
  • Add to the cart the item(s) you wish to purchase;
  • Choose the desired shipping method;
  • Choose the desired payment method;
Once the payment method has been selected, customers must proceed to the payment with the selected method. Once the order has been placed, the sale agreement is completed. Orders can be cancelled in compliance with the terms and conditions described in the order cancellation section.


Shipping of the goods
The products purchased on Allinmultitool.com, provided they are available in stock, are shipped within 24 hours from order placement. If the purchased goods are not in stock, we will inform the customer within 24 hours from order placement via email or telephone. Goods can be shipped in Italy and to the rest of the world with costs, methods and times that can vary depending on the destination. For more information, please refer to the shipping page.

Order cancellation
After having placed an order on the website, customers can cancel orders at any time by writing an email to customercare@allinmultitool.co.uk. If the order that you wish to cancel has already been paid, Allinmultitool.com will refund the entire amount within 4 working days starting from the order cancellation date. We recommend you communicate the order cancellation within 24 hours from the order placement. If the goods have already been shipped before the cancellation, we will wait to receive the goods back and then we'll refund you (shipping costs excluded).

Withdrawal
Allinmultitool.co.uk's withdrawal policy complies with the norms of the D.Lgs 206/05 Consumer code. For more information, please consult the Return Policy section.